Supporting workers

Frontline service workers in disadvantaged communities have highly complex and difficult jobs. They require specialized skills and support to be effective in service provision and assist disadvantaged clients. Community STaR provides practical face-to-face and online learning through a series of workshops tailored to the realities of working in disadvantaged communities and masterclasses on theory in social inclusion, social cohesion and complex community intervention.

Our training is varied and includes workshops and seminars on:

  • Issues in working in locationally disadvantaged communities
  • Practical skills in responding to mental health, drug and alcohol and other issues
  • Theory and practice in health literacy, social cohesion, social capital and social inclusion
  • Issues in undertaking and evaluating complex community intervention
  • Practical techniques in enhancing community engagement, access and uptake of community services
  • Frontline service worker resilience and self-efficacy in working with disadvantaged clients

Face-to-face training is delivered by experienced facilitators using a range of venues in the Liverpool and 2168 postcode area. We recognize that frontline service workers and managers in community settings can have difficulty in leaving busy services to access training. Community STaR aims to make available the majority of its training sessions through podcast or webinar.

Please contact us if you have any suggestions for future training sessions.

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